What This Privacy Policy Covers
When you open an account with us, we collect the information needed to verify your identity, process your deposits and withdrawals, and keep your account secure. This includes your name, contact details, and payment method data — for example, the reference number tied to a Touch
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'n Go eWallet transfer or a Boost transaction. We also collect device and session data automatically when you access the platform via mobile or browser, which helps us detect unusual login activity and protect your account. We do not sell your personal data to third parties.
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Data shared with payment processors — including those handling GrabPay and DuitNow transfers — is limited to what those processors need to complete your transaction. Where local law governs data retention or your right to access and delete records, those rules apply and we follow them.
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Access to certain features of this platform depends on local law and is available only where local law permits. If you have questions about how a specific piece of your data is used, our support team can walk you through it.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.